Is it possible to order trophies online?
Yes! Visit our online store, Brown Knows Awards, to see our complete catalog of trophies and awards.
Because we know many of the awards we build and engrave will be kept for a lifetime, we still think the best way to select awards is to visit our 2000 square foot showroom, browse our displays and seek the advice or our experienced award advisors.
Yes! We can engrave on all types of metals. At the present time we are not offering engraving on rings, but we can engrave most other flat jewelry items.
Do you engrave on items I purchase elsewhere or items I already own?
Generally, yes! Before we say we can absolutely engrave on any customer-provided item, we always ask to see the item first, but with our expanded engraving capabilities we are able to engrave almost any material that will fit in our equipment. We work with machines. Sometimes glitches occur during the engraving process. Customers who bring in items for us to engrave need to be aware that we bear no responsiblity for errors that might occur or subsequent damage to your items.
Can I get an item engraved today?
While same day service may be available, it should never be expected. We do our best to complete projects in accordance with the needs of our customers. However, we value each and every one of our customers and prefer not to delay one customer's order because another customer waited to the last minute to make a purchase. We reserve the right to assess a rush charge of at least $25 to any orders requiring same day production.
Do you produce promotional products at your store?
We source and sell promotional products but we actually produce only a few select promotional items at our store. We produce small quantities of promotional drinkware on site.
Can you imprint on pens I purchased elsewhere?
No, our shop is not a contract decorator for promotional products.